Altitude Adjustment: A Quest for Love, Home, and Meaning in the Tetons

 

Altitude Adjustment: A Quest for Love, Home, and Meaning in the Tetons by Mary Beth Baptiste

Nonfiction - Memoir

2014

Finished on November 23, 2025

Rating: 3.5/5 (Good)

Publisher's Blurb:

Aware that her youth is slipping by, Mary Beth Baptiste decides to escape her lackluster, suburban life in coastal Massachusetts to pursue her lifelong dream of being a Rocky Mountain woodswoman. To the horror of her traditional, ethnic family, she divorces her husband of fifteen years, dusts off her wildlife biology degree, and flees to Moose, Wyoming, for a job at Grand Teton National Park. There, unexpected lessons from nature and wildlife guide her journey as she creates a new life for herself. Set against the dramatic backdrop and quirky culture of Jackson Hole, this is a thoughtful, often humorous account of a woman's bumbling quest for purpose, redemption, and love.

My husband and I spent two weeks exploring the Tetons in the fall of 2024. We drove our RV from Oregon through Idaho and Montana, stopping briefly in West Yellowstone before arriving in the Grand Teton National Park. We camped at Headwaters Campground and RV Park in Moran, Colter Bay RV Park, Signal Mountain Campground, Gros Ventre Campground, and Alpine Valley RV Resort. Always on the lookout for books by local authors, I found Mary Beth Baptiste's book somewhere along the way, drawn to the cover with the stunning image of the jagged mountain peaks and John Moulton's barn in the foreground. 

My photo of John Moulton's Barn

I enjoyed reading about Mary Beth's responsibilities in her various roles as a seasonal employee at the Grand Teton’s Division of Science and Resource Management, as well as her descriptions of the locations that Rod and I visited during our trip. I could easily picture Jenny Lake and Moose Pond, which is where I saw my very first moose. Actually, three. Mama, papa, and baby! 

I also recognized Lupine Meadows, which is where I wound up after taking a wrong turn on the trail to Hidden Falls and Inspiration Point. Oops. Thankfully, there were no bears around, although maybe there were and my loud singing scared them away. Speaking of bears, Baptiste has more moxie than I do! Able to hike off-trail with a 40 pound backpack for three days, beat her male coworkers at target practice (for tranquilizing bears), staying calm (well mostly, other than the time she crawled up the back of a fellow ranger) during various encounters with a moose cow and a grizzly bear. Her responsibilities were varied and unpredictable. One day she may help with a breeding bird count or locate and count elk tracks. On another, she might help clear vegetation to reduce fire hazard. One day she may hike with coworkers to count bighorn sheep or help transport a great blue heron to the vet's. 

A twist of the binoculars' focus wheel and I gasp: two toddler-sized black bear cubs, one brown and one black, twined together high up in a spruce tree fifty yards away. I scan the ground for the mother. In a nearby huckleberry patch, her cinnamon-colored rump bobs like a swatch of scruffy hide on a clothesline. 

It unnerves me, this lack of boundaries. Every animal, scat, or track I find brings a new fear--a mother bear will charge, a moose will explode from the brush and trample, something out there will break through and annihilate me into dust. I long for an owl's head-turning ability so I can take it all in and see what's coming before it gets me. 

I turn and dash on tiptoes down the trail, my imagination conjuring up a multitude of lurking predators. 

This is how I remember those first years on my own in a strange place: thimblefuls of fake courage thrown at a conflagration of fear.

Halfway into the memoir, my attention began to wane. The author recounts her on-again off-again romantic relationship with a coworker that had me wanting to shake some sense into her. Mary Beth's desire for a love life after her divorce came across as immature, and some parts of the book are filled with teenage angst. The woman was in her early forties, not twenty-something! I grew anxious to finish the book and move on to something fresh, but the stories regarding the job rather than her personal life took hold once again. I was pulled back in and enjoyed the remainder of the book. So, a little uneven, but beautifully rendered, especially regarding the landscape.

Before us, smug with audacious power, the Teton range surges from the valley floor and the green-black forests, snagging cloud wisps as it rips through a meek cobalt sky.

Would I have appreciated Altitude Adjustment had I not visited the Grand Teton National Park? Probably not. And I doubt I'll read it a second time.

Recommend with reservations.

The Next Day

 

The Next Day: Transitions, Change, and Moving Forward by Melinda French Gates

Nonfiction - Memoir

2025

Finished on November 19, 2025

Rating: 4.5/5 (Very Good)

Publisher's Blurb:

In a rare window into some of her life’s pivotal moments, Melinda French Gates draws from previously untold stories to offer a new perspective on encountering transitions.

During times of transition, we step out of our familiar surroundings and into a new landscape, a space that can be filled with possibility but also shadowed by uncertainty. The Next Day accompanies readers through that space, offering guidance to anyone--young or old--who is navigating change, finding their bearings, or trying to move forward when the ground beneath them is shifting. 

In this deeply personal book, Melinda writes about the joyful upheaval of becoming a parent, the death of a close friend, her life after divorce, and her departure from the Gates Foundation. Sometimes funny, sometimes poignant, the stories she tells illuminate universal lessons about loosening the bonds of perfectionism, helping friends through times of crisis, trusting your inner voice, and more. Melinda also introduces readers to some of the authors, poets, and thinkers whose work she had leaned on for wisdom and comfort in moments of need.

Each one of us, no matter who we are or where we are life, is headed toward a transition of our own. With her signature warmth and grace, Melinda empowers readers to make the most of the space between an ending and a new beginning and find the courage and confidence to embrace a new day.

I was not expecting to enjoy this book as much as I did! Easily read in one sitting, Melinda Gates' memoir is conversational and engaging. The author acknowledges her position of privilege, and yet she comes across as a very humble and kind-hearted human being. 

Some passages of note:

You don't get to be my age without navigating all kinds of transitions. Some you anticipated and some you never expected. Some you embraced and some you resisted. Some you hoped for and some you fought as hard as you could. 

Still though, I believe that there are many aspects of the human experience that are universal. All of us want to feel a sense of ownership over our lives and our stories. All of us want to make meaning of the events we live through--the bitter and the sweet. All of us long for connection and the chance to be fully known.

Often when I've found myself in unfamiliar waters, I have reached across time and space to find something to buoy me in words written by someone else, sometimes someone who lived and died before I was born, someone with whom I have nothing obvious in common. In those moments, I'm glad that these people took the time to write about the things that mattered to them.

As a society, we often ascribe a certain virtue to people's lifelong dreams, as if those are, for some reason, more authentic or worthwhile than the dreams and aspirations we develop later in life. The truth, though, as Reverend McCaulley explains, is that there's important value in being willing to change your plans as your understanding of the world expands and grows more complex. Sometimes, the best thing you can do for yourself and the people around you is to have the wisdom to know which dreams to let go of in order to make room for something new. Some dreams undoubtedly propel us forward, but others hold us back. The trick is learning to distinguish between the two--and, when you decide an old dream no longer serves you, finding the courage to slip its bonds.

... wherever we are in life, we should find a way to look back at the versions of ourselves who came before us not with shame or regret but with tenderness and compassion. The people we used to be deserve for us to remember that they knew so much less, had experienced so much less, and were doing the best they could with what they had. 

While Melinda shares candid glimpses into her personal life (the loss of a dear friend, a difficult childbirth that reminded me of my own, and a very brief mention of her divorce), The Next Day is less of a memoir and more of an inspirational read. It has the feel of a series of wise TED Talks, which is not a criticism. Fans of Kelly Corrigan, Dani Shapiro, and Anna Quindlen will appreciate this work. I enjoyed each chapter and will return to this slim book in the future for a second reading.

Highly recommend.

Memorial Days

 

Memorial Days by Geraldine Brooks

Nonfiction - Memoir

2025

Finished on November 14, 2025

Rating: 4.5/5 (Very Good)

Publisher's Blurb:

A heartrending and beautiful memoir of sudden loss and a journey to peace, from the bestselling, Pulitzer Prize-winning author of Horse.

Many cultural and religious traditions expect those who are grieving to step away from the world. In contemporary life, we are more often met with red tape and to-do lists. This is exactly what happened to Geraldine Brooks when her partner of more than three decades, Tony Horwitz – just sixty years old and, to her knowledge, vigorous and healthy – collapsed and died on a Washington, D. C. sidewalk.

After spending their early years together in conflict zones as foreign correspondents, Geraldine and Tony settled down to raise two boys on Martha’s Vineyard. The life they built was one of meaningful work, good humor, and tenderness, as they spent their days writing and their evenings cooking family dinners or watching the sun set with friends at Lambert’s Cove. But all of this came to an abrupt end when, on Memorial Day 2019, Geraldine received the phone call we all dread. The demands were immediate and many. Without space to grieve, the sudden loss became a yawning gulf.

Three years later, she booked a flight to a remote island off the coast of Australia with the intention of finally giving herself the time to mourn. In a shack on a pristine, rugged coast she often went days without seeing another person. There, she pondered the varied ways those of other cultures grieve, such as the people of Australia's First Nations, the Balinese, and the Iranian Shiites, and what rituals of her own might help to rebuild a life around the void of Tony's death.

A spare and profoundly moving memoir that joins the classics of the genre, Memorial Days is a portrait of a larger-than-life man and a timeless love between souls that exquisitely captures the joy, agony, and mystery of life.

I've only read two of Geraldine Brooks' novels (Year of Wonders and People of the Book), but now that I've read her recent memoir, I'm eager to try more of her books, especially Horse, which she completed after the death of her husband, Tony Horwitz. Memorial Days is an especially touching memoir in which Brooks recounts the days and weeks following the sudden death of her husband, while alternating chapters describe her retreat to Flinders Island three years later. 

When I get to Flinders Island, I will begin my own memorial days. I am taking something that our culture has stopped freely giving: the right to grieve. To shut out the world and its demands. To remember my love and to feel the immensity of his loss. "Grief is praise," writes Martin Prechtel in his book The Smell of Rain on Dust, "because it is the natural way love honors what it misses."

and

When I finally fall asleep, I don't wake till late. It's a gray, windy morning, and the sea is high. I have only a loose notion of how I will spend my time here. I will walk and reflect, taking whatever nature cares to offer me. I will write down everything I can recall about Tony's death and its aftermath. I will allow myself time and space to think about our marriage and to experience the emotions I've suppressed.

It's been over twenty years since my husband and I received the shocking news of our eldest daughter's death, and much of Brooks' thoughts on grief resonated deeply with me. I remember reading Joan Didion's book The Year of Magical Thinking shortly after Rachel's untimely death, hoping to find some comfort in Didion's words. While I highlighted several passages, the book didn't speak to me like Memorial Days. (I still have my review for that book languishing in my draft folder, and I'm not sure why I never got around to publishing it. Maybe I'll work on that in the coming weeks.)

Random Thoughts:

Geraldine's husband died on Memorial Day in 2019. Our daughter was killed on Memorial Day weekend (but not the actual day) in 2005.

Geraldine wasn't able to share the awful news of Tony's death in person with her son, having to resort to phoning him at his boarding school.  

That call, the sound of my son's sobs, in a place too far to reach for him and hug him, was a new depth of darkness on a dark, dark day.

We were living in Nebraska, and our younger daughter was in college in Texas. Making that phone call was the worst thing I have ever had to do.

I woke out of it [a dream], and there was a minute or two when everything felt fine. He wasn't dead. How ridiculous to have thought that. Yesterday--that was a dream.

Then I came fully awake. I lost him a second time.

I remember the early days when we would wake from a fitful sleep, those first moments of consciousness when we had yet to remember Rachel was gone. Like Brooks, we felt as if we were losing her a second time, day after day after day.

My sons' stories are their own to tell. I will not do that here. I will only say that on the street corner, with Bizu sagged against me, I did not know how lonely his journey would be and how little I would be able to help him.

So often when parents are dealing with their own grief, children suffer the loss of their sibling (or parent) by themselves. It was all we could do to get through each day. I often wonder if we could have done more for Amy had she lived at home rather than so far away at college.

On Grief:

In her essay "On Grief" Jennifer Senior quotes a therapist who likens the survivors of loss to passengers on a plane that has crashed into a mountaintop and must find their way down. All have broken bones; none can assist the others. Each will have to make it down alone.

On Writing:

I have written this because I needed to do it. Part of the treatment for a "complicated grief" is to relive the trauma of the death, returning to the moments again and again, striving each time to recall more detail. That is what I have tried to do.

My husband and I each created blogs comprised of letters to Rachel in the early months after her death. Those therapeutic blogs helped us deal with our grief, as well as provide our friends and family with a glimpse into how we were coping. As Joan Didion said, “I write entirely to find out what I’m thinking, what I’m looking at, what I see and what it means.”

Our culture is averse to sad. We want people to be happy. We're chagrined and slightly offended when they're not. There is a desire to cheer them up. And then, later, there will be a glancing at the wristwatch, a tapping of the foot if they cannot be cheered, if their grief is perceived to go on too long. I wish we could resist those things.

Memorial Days is a beautiful, honest, thought-provoking memoir that touched my heart. I wish I could reach out and give Geraldine a hug. 

Highly recommend.

Coming Soon in 2026

Some of my favorite authors have new releases coming out in 2026. 

I can't wait!!

I Am, I Am, I Am: Seventeen Brushes with Death

 

I Am I Am I Am: Seventeen Brushes with Death by Maggie O'Farrell

Nonfiction - Memoir

2017

Finished on November 10, 2025

Rating: 4.5/5 (Very Good)

Publisher's Blurb:

We are never closer to life than when we brush up against the possibility of death.

I Am, I Am, I Am is Maggie O'Farrell's astonishing memoir of the near-death experiences that have punctuated and defined her life. The childhood illness that left her bedridden for a year, which she was not expected to survive. A teenage yearning to escape that nearly ended in disaster. An encounter with a disturbed man on a remote path. And, most terrifying of all, an ongoing, daily struggle to protect her daughter--for whom this book was written--from a condition that leaves her unimaginably vulnerable to life's myriad dangers.

Seventeen discrete encounters with Maggie at different ages, in different locations, reveal a whole life in a series of tense, visceral snapshots. In taut prose that vibrates with electricity and restrained emotion, O'Farrell captures the perils running just beneath the surface, and illuminates the preciousness, beauty, and mysteries of life itself.

I've read all but one of Maggie O'Farrell's books (The Marriage Portrait) and other than a couple of her novels, I Am I Am I Am is my favorite of her entire collection of published works. Wow. She has crafted a lovely memoir, filled with love, fear, and the most near-misses a human being could possibly encounter in their lifetime. O'Farrell is both a very unlucky and lucky woman to have experienced so many brushes with death. And she doesn't simply recount those situations in a cut and dried manner, but weaves poetic details throughout each beautifully rendered essay. I held my breath as I read a couple of the vignettes, fearful of the outcome despite knowing she is currently alive and (hopefully!) well.

There is nothing unique or special in a near-death experience. They are not rare; everyone, I would venture, has had them, at one time or another, perhaps without even realizing it. The brush of a van too close to your bicycle, the tired medic who realises that a dosage ought to be checked one final time, the driver who has drunk too much and is reluctantly persuaded to relinquish the car keys, the train missed after sleeping through an alarm, the aeroplane not caught, the virus never inhaled, the assailant never encountered, the path not taken. We are, all of us, wandering around in a state of oblivion, borrowing our time, seizing our days, escaping our fates, slipping through loopholes, unaware of when the axe may fall. 

I can't imagine anyone reading this memoir who doesn't revisit their own close calls. While I don't care to go into detail of the times that I might have avoided the Grim Reaper, O'Farrell's encounters do remind me of a few. I suppose anyone who has given birth, gone swimming in the ocean, hiked alone, or flown in an airplane will find themselves nodding their heads as they read this book. The final essay had holding my breath, especially knowing someone who has a child with severe allergies to numerous food items.

I know I must nod calmly when people tell me they understand exactly how I feel because they have a gluten allergy, which makes them really bloated whenever they eat bread. I know to be patient and genial when I have to explain that, no, it’s not OK to bring that hummus into our house. No, it’s not a good idea to give her a little bit to get her used to it. No, please don’t open that near her. Yes, your lunch could kill my child.

I loved this beautiful memoir. It's a keeper.

Highly recommend.

Truth & Beauty

 

Truth & Beauty by Ann Patchett

Nonfiction - Memoir

2004

Finished on November 4, 2025

Rating: 3/5 (Good)

Publisher's Blurb:

Ann Patchett and the late Lucy Grealy met in college in 1981, and, after enrolling in the Iowa Writers’ Workshop, began a friendship that would be as defining to both of their lives as their work. In Grealy’s critically acclaimed memoir Autobiography of a Face, she wrote about losing part of her jaw to childhood cancer, years of chemotherapy and radiation, and endless reconstructive surgeries. In Truth and Beauty, the story isn’t Lucy’s life or Ann’s life but the parts of their lives they shared. This is a portrait of unwavering commitment that spans twenty years, from the long winters of the Midwest to surgical wards to book parties in New York. Through love, fame, drugs, and despair, this is what it means to be part of two lives that are intertwined--and what happens when one is left behind.

I wanted to love this book, but I got weary of Lucy's constant neediness and craving for reassurance, begging to be loved by Ann, whining about never finding a man who would love her, lying to Ann and other friends about her drug use. Truth & Beauty started off great, and I love Patchett's prose, but the story of her friendship with Grealy was bleak and drawn out far too long.

But in the evenings when we sat in front of the fireplace talking, it always came back to the same things: she was lonely, she was depressed, she wanted a boyfriend, she couldn't understand why no one loved her. She told me that she often had a couple of drinks and a couple of Percocets before getting in her car after midnight in Vermont and driving a hundred miles an hour over the icy back roads to New York. She said that she wanted to tempt fate.

I love this metaphor:

Oh, people like to say when they hear this part of the story, this is why you and Lucy are so close. You went through the same thing. [Referring to Ann's plastic surgery after an accident.] But nothing could be farther from the truth. I read one slim volume of the available information. Lucy read the library.

In reference to writing:

We shared our ideas like sweaters, with easy exchange and lack of ownership.

Truth & Beauty is an honest and brutal (if not exhausting) account of deep friendship. There is a lot to think about when reading this memoir. What constitutes a healthy friendship? Who has a right to share such intimate details of an individual while their family members are grieving? (See Lucy's sister's article here.) Despite my frustration with Lucy, I still intend to read her memoir, Autobiography of a Face. 

A Month in Summary - October 2025

 

Bandon, Oregon

October 2025

The weeks are zooming past and it won't be long before we're in the holiday season. We have family coming for Thanksgiving and Christmas, which is always nice. We also have family visiting right now for a few days. While I enjoy seeing everyone, I'm also looking forward to the quiet months after New Year's. 

We started October off with a little jaunt down to Bandon for three nights. We took my mom along, staying in two beachside cottages just to the south of Face Rock. The weather was perfect for sitting outside on our decks, watching the waves, listening to the birds, and soaking up the sunshine. (I'll do a separate post about that trip in the coming weeks.) 

As I shared in a previous post, my mom and I participated in the No Kings protest on the 18th. It was a remarkable day! The rest of the month was a mix of quiet days, followed by a week filled with all sorts of appointments. And, of course, Dodger baseball! It was a thrill to see Shohei Ohtani pitch (striking out ten batters in six scoreless innings) and hit three home runs in game four of the NLCS. Talk about a historic moment!

My reading in October was pretty good, too. I read two outstanding novels, both of which will hit my Best of 2025 list. I'm almost finished with my year of Maggie O'Farrell, and now that it's November, my focus is strictly on nonfiction. This year's challenge has me reading all memoirs, which I love. 

Books Read (click on the title for my review):

This Must Be the Place by Maggie O'Farrell (2/5)

The Correspondent by Virginia Evans (5/5)

Orbital by Samantha Harvey (2/5)

The Names by Florence Knapp (4.5/5)

The Backyard Bird Chronicles by Amy Tan (4/5)

Evensong by Stewart O'Nan (3/5)

Movies & TV Series:

World Series - Dodgers win!! What an exciting series. 

Slow Horses (Season 5) - We have one more episode to watch, but I'm including this here. Gary Oldman is great, but this is another one of those shows that gets a little confusing, especially if viewed as the episodes drop rather than binging.

The Diplomat (Season 3) - This is a great show, but the dialogue is fast, and the plot a bit convoluted. Season 4 should be worthwhile, too!

A House of Dynamite - Eighteen minutes told in three separate narratives equals an intense, realistic portrayal of what might occur if a nuclear missile is launched at the United States. I was on the edge of my seat! Very good!

The Handmaid's Tale (Season 4) - I took a month off from watching this, but now I'm back to it. It's still just as unsettling, if not more so, given the current situation in our country. 

Travels: 

As I mentioned, we spent three days in Bandon, Oregon. I'll post more about it in the next week or so.

Face Rock

Morning Moon

Happy reading!

Evensong

 

Evensong by Stewart O'Nan

Fiction

2025

Finished on October 27, 2025

Rating: 3/5 (Good)

Publisher's Blurb:

An intimate, moving novel that follows The Humpty Dumpty Club, a group of women of a certain age who band together to help one another and their circle of friends in Pittsburgh as they face the challenges of their golden years

The Humpty Dumpty Club is distraught when their powerhouse leader, Joan Hargrove, takes a bad fall down her stairs, knocking her out of commission. Now, as well as running errands and shepherding those less able to their doctors’ appointments, they have to pick up the slack.

Between navigating their own relationships and aging bodies and attending choir practice, these invisible yet indomitable women help where they can. They bake cookies, they care for pets, they pick up prescriptions, they sit vigil by the sick, and most of all, they show up for the people they’ve pledged to help. In the face of death, divorce, and the myriad directions our lives can take, the Humpty Dumpty club represents the power of community and chosen family.

Weaving together the perspectives of the four cardinal members as they tend to those in need, Stewart O’Nan revisits beloved characters from his past work -- most notably Emily Maxwell -- to fashion a rich and moving novel that celebrates our capacity for patience and care. Vivid, warm, and often wryly funny, Evensong reminds us that life is made up of moments both climactic and quotidian, and we weather those moments with the people we choose to keep close.

I rarely get any ARCs anymore since I no longer work in a bookstore. But every now and then I win a book from Goodreads, so I enter their giveaways whenever I see one for a book I'm eager to read. I was thrilled to win an ARC of Stewart O'Nan's new book, Evensong, setting aside another book that I had just begun in order to read O'Nan's before its publication date. I've read several of his books, some of which I loved, but others that missed the mark. When I saw that Evensong returned to Emily Maxwell's story, I was even more excited to settle in and read what I was certain would be another 5-star book. Sadly, it did not live up to my admittedly high expectations. 

I enjoyed certain aspects of Evensong, especially those told from Emily's point of view, as well as those depicting the characters' love of their pets, but much of the book was slow and dull. Some may find the backstories (or lack thereof) of a few of the characters confusing, so this may be a book that needs to be read after reading O'Nan's Maxwell trilogy (Wish You Were Here, Emily, Alone and Henry, Himself). I have always intended to read these a second time, but I now wonder if they'll be as good as I remember. 

My reviews for the books I've read of O'Nan's:

Emily, Alone (4.75/5)

Henry, Himself (5/5)

Wish You Were Here (3/5)

Ocean State (2/5)

Last Night at the Lobster (2/5)

I received a complimentary copy from Atlantic Monthly Press. All thoughts and opinions are my own.

Nonfiction November 2025: My Year in Nonfiction

 

Week 1 (10/27-11/2) Your Year in Nonfiction: Celebrate your year of nonfiction. What books have you read? What were your favorites? Have you had a favorite topic? Is there a topic you want to read about more?  What are you hoping to get out of participating in Nonfiction November? (Hosted by Heather at Based on a True Story.)

I haven't read very many works of nonfiction this year* since I usually like to save them for this reading challenge. Of the six that I've read thus far, my favorites are The Backyard Bird Chronicles and Keep Moving. My favorite topic is memoir/biography, which is my focus for the month. I'm looking forward to reading everyone's posts/reviews, and adding more titles to my TBR list.

The Backyard Bird Chronicles by Amy Tan (4/5)

The Ride of Her Life by Elizabeth Letts (3.5/5)

Keep Moving by Maggie Smith (4/5)

There Was an Old Woman by Andrea Carlisle (3/5)

I've Tried Being Nice by Ann Leary (3.5/5)

The Barefoot Contessa Cookbook by Ina Garten (4/5)

*I've noticed in other bloggers posts that they are sharing all the nonfiction titles they read since last year's Nonfiction November challenge. My books from that challenge are below:

Bittersweet: How Sorrow and Longing Make Us Whole by Susan Cain (2/5)

You Could Make This Place Beautiful by Maggie Smith (5/5)

The Brave In-Between: Notes From the Last Room by Amy Low (4/5)

Left on Tenth: A Second Chance at Life by Delia Ephron (5/5)

The Wild Trees by Richard Preston (3.5/5)

Say Nothing by Patrick Radden Keefe (2/5) 

All links take you to my reviews.